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  • 'No File Attached' Error when Sending Outbound Fax

    Overview Attempting to send an outbound fax through email can sometimes fail with a No file attached error sent through an email notification to the sender as shown below:   Solution The No file attac...

  • 'Negotiation Failed' Error From Multiple Fax Numbers

    Overview FaxMaker Online users can sometimes experience a large number of outgoing faxes to multiple fax numbers failing due to Negotiation Failed error. Solution According to FaxMaker Online Error St...

  • 'Job Cancelled' Error When Sending Outbound Fax

    Overview FaxMaker Online users can sometimes be unable to send outbound faxes even though their subscription status indicates they have an active subscription.  When sending faxes, the Outbound Activi...

  • Does Faxmaker Online support sending to 1-900 numbers?

    Overview This article discusses the restriction regarding faxing to 1-900 numbers   Solution Faxmaker Online does not support faxing to 1-900 numbers due to restrictions at the online carrier. There a...

  • 'Voice Answer' Error when Sending Outbound Fax

    Overview Attempting to send an outbound fax through email can sometimes fail with a Voice Answer error sent through email notification to the sender as shown below:   Solution According to FaxMaker On...

  • How to Retrieve Copies of Outbound Faxes

    Overview FaxMaker Online customers can sometimes request to download copies of their sent/outbound faxes including the cover page.   Information FaxMaker Online does not store the sent faxes and hence...

  • Multiple Renewal Notices were received in quick succession

    Overview This article will discuss the steps to take if multiple renewal notices are unexpectedly received in quick succession   Solution In the past there have been rare instances of renewal notice e...

  • Does FaxMaker Online Support SMS Messaging?

    Overview This article answers the question of whether FaxMaker Online supports sending SMS messages.   Information FaxMaker Online does not support sending SMS messages. Sending Faxes Using FaxMaker O...

  • 'Credit Reservation Failed' Error When Sending Outbound Fax

    Overview FaxMaker Online users can sometimes be unable to send outbound faxes even though their subscription status indicates they have an active subscription. The sender receives a failure notificati...

  • Simultaneous Outbound Faxes Show Busy Status

    Overview Sending multiple simultaneous faxes results in the outbound faxes staying in Busy status which then changes to Failed after the retry attempts have been exhausted.   Solution According to Fax...