Articles

FaxMaker Online Section

• Receiving Faxes from a Forwarded Number Do Not Show the Original CallerID

  Overview This article provides the detail on how fax received from a forwarded fax number is handled in GFI FaxMaker Online. Information When a fax call is forwarded from a different phone number, the...

• The Logged in User Is Currently Not Enabled for Inbound Web Services Fax Receipt

  Overview When a user tries to check for new inbound faxes, a message pops up indicating the error:  The logged in user is currently not enabled for Inbound Web Services fax receipt. Please contact you...

• Errors: 'Error 1053...' or 'Error 7000...' or 'Error 7009...' While Starting, Stopping or Pausing a Service

  Overview When attempting to start, stop, or pause a service, one of the following error messages is encountered: 'Error 1053: The service did not respond to the start or control request in a timely fa...

• SIT-Tone / Operator Error Message After a Fax Fails to Send in GFI FaxMaker Online Transmission Report

  Overview FaxMaker Online fails to send faxes to a specific recipient and displays the following error message: Sit-Tone / Operator Msg   Environment GFI FaxMaker Online All Supported Environments   Ro...

• Trying to Install an Application from GFI Software Triggers Error: 'Setupnew\Setup.Cpp (135)'

  Overview This article provides the steps to resolve the issue that occurs when attempting to install a GFI Software product and the following error (or a similar variation) is received: SetupNew\setup...

• 'Not enough server storage is available to process this command' During GFI Daily Tasks

  Overview A user may report that during their GFI daily tasks, they encounter the error message: 'Not enough server storage is available to process this command.' This article provides the steps to add...

• Attempting to Connect to a Server Through Multiple Connections Trigger the Error 1219

  Overview This article provides the detail on attempting multiple connections to a server which triggers the error 1219 and how to solve it. In these scenarios the debug logs indicate that a server is ...

• Attempting to Send a Fax Triggers a Fast Busy Error Reply

  Overview This article provides help with the scenario where sending a fax trigger a reply stating the fax failed with a Fast Busy error. You would see similar errors to the below:  Error Class: 209715...

• Error 1069: 'GFI <Product> service will not start'

  Answer PROBLEM When attempting to start the GFI <Product> service from the Services Management Console, an error is produced: error 1069. ENVIRONMENT All supported environments SOLUTION Within the Ser...

• Custom coverpages cannot be deleted or opened for preview in GFI FaxMaker Online

  StatusOpen Problem SummaryCoverpage preview or deletion not possible TT / JIRAID10 How to IdentifyIn the current release of GFI FaxMaker Online it is possible to upload a customized coverpage for a us...