Articles

FaxMaker Online Section

• Is FaxMaker Online affected by the OpenSSL bug?

  Versions / Builds AffectedFaxmaker Online StatusOpen Problem SummaryOpenSSL, Bug, FaxMaker Online TT / JIRAIDPM How to IdentifyAny queries about OpenSSL in relation to FaxMaker Online Workaround / Fix...

• Uploading Files to the GFI FTP Server Using Filezilla

  Overview When you are required to send troubleshooter files or other large files to GFI Technical support, we ask that you upload these files to the GFI Software FTP server. An easy way to upload thes...

• Unsubscribing from GFI Newsletters and Email

  Overview This article provides the steps on how to unsubscribe from our communications (GFI Newsletters, emails, etc.). Information In every email that GFI sends to you, there is an unsubscribe hyperl...

• Testing Your ASP.NET and Finding Your ASP.NET Version

  Overview This article provides the details on how to test your ASP.NET and how to find your Version. Information IIS on installation creates a folder called ‘Inetpub’ on your hard drive; under Inetpub...

• How to Repair and Re-Register WMI Components

  Overview During installation some errors may be received causing the product not to be installed properly or may have a corrupted WMI repository. The following are examples of such an error: Error 172...

• Manually Forcing a Service to Stop If Not Responding

  Overview If you have a service that is not responding or showing pending in Windows services that you are unable to stop, use the following directions to force the service to stop. Process To stop a n...

• Making Data Execution Prevention (DEP) Exceptions

  Overview Data Execution Prevention (DEP) is a security feature included in modern Operating Systems. It is known to be available in Linux, Mac OS X, and Microsoft Windows operating systems and is inte...

• Identifying a Customer’s Login Account in GFI Accounts

  Overview This article describes how to find the customer account that is associated with a license. This is useful when a customer attempts to activate the license of their product, but they do not kn...

• Generating a Kernel or Complete Memory Dump

  Overview There are occasions when a Memory or Kernel dump might be necessary. This article provides the instructions on how to complete these tasks. Information Click Start, go to Run, type sysdm.cpl ...

• Microsoft Windows Component Installation Error: 'Error 1402. Could Not Open Key'

  Overview When installing or un-installing Microsoft Windows component technologies on Windows Vista/Seven/Win2K8-Server (or newer) you may encounter a message box similar to: Error 1402. Could not ope...