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Articles

  • How can Inbound Faxes Be Sent to a Network Folder?

    Overview This article answers the question on whether inbound faxes can be redirected to a network folder and also provides a workaround to continue receiving faxes in scenarios where FaxMaker Online ...

  • Receiving Faxes from FaxMaker Online

    Overview This article describes the supported ways through which FaxMaker Online users can receive inbound faxes.   Information FaxMaker Online users must be assigned a dedicated fax number before the...

  • Is it possible to simultaneously receive faxes through Email and API?

    Overview Customers who receive inbound faxes through Inbound Web Services API to third-party systems (e.g. Allscripts EHR) may sometimes inquire whether it is possible to have both receiving methods e...

  • Problem with Receiving Faxes on German Fax Numbers

    Overview You have assigned a German (+49 country code) fax number to one of your users and they are unable to receive faxes on this number.   Solution There is a known issue affecting German fax numbe...

  • Not Receiving Inbound Faxes

    Overview You are unable to receive any inbound faxes on one of your FaxMaker Online fax numbers and would like to understand if another vendor/carrier has taken the number. Faxes are not showing up in...