Assigning Numbers to Users in FaxMaker Online

Overview

This article provides the steps to assign a newly ported or unassigned number to a User in FaxMaker Online.

Information

Newly ported numbers will show up as Unassigned on the FaxMaker Online Fax Pool Dashboard.

Follow the steps below to assign a newly ported or unassigned number to a user on FaxMaker Online:

Access the Fax Numbers Pool

1. Log into the FaxMaker Online Administrator Portal.
   • Note: Only accounts configured under the Settings > Administrators section can log in to GFI FaxMaker Online.
2. Select the Dashboard tab from the top toolbar, if not already on the Dashboard view.
3. In the top right box, you will see your pool of fax numbers showing the Unassigned numbers in the middle column.

Assigning the newly ported or unassigned numbers

1. Click the Gear icon on the top toolbar and select Users from the drop-down menu.
2. Select an existing user, or add a new user if needed.
3. Click the Gear to the right of the user’s name and email address you would like to assign a fax number to.
4. Select Edit User from the drop-down menu.
5. The area to the right is not grayed out anymore; so it can be edited.
6. Select the Fax tab. 
   
7. Un-check the “No Fax number Required” box.
   
8. From the “Choose fax number” field, select the down arrow on the right and your list of available fax numbers appears in a drop-down menu.
9. Select the number you would like to assign to that user. The "Fax sending email" should be filled in with this user's email address.
10. At the “Receiving email” section on the right, enter the email address or addresses that you would like to receive the incoming faxes for this number.
    Note: Only one number can be assigned to a user at one time and up to three FaxMaker Online users' email addresses can be added to the receiving email list.
11. Select Save from the top black toolbar when you have completed entering all of the information in this area and repeat 1 through 11 for each unassigned line.

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