Dennis Chege
- Total activity 173
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Activity overview
Latest activity by Dennis Chege-
Dennis Chege created an article,
Problem with FaxMaker Online Subscription Balances
Overview This article provides further clarification to an email that was sent out from GFI Marketing informing customers of some possible changes to their FaxMaker Online subscription balances tha...
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Dennis Chege created an article,
Does Changing Internet Service Provider impact FaxMaker Online Configuration?
Overview This article provides clarification for customers who are changing their internet service providers and wondering what impact this can have on their FaxMaker Online service and whether any...
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Dennis Chege created an article,
Adding a Date field and various Custom Fields to the Fax Coverpage
Overview This article describes the procedure to add various custom fields on the fax Coverpage. Some of the common supported fields that can be added include Subject, Cover Text, Date, Date and Ti...
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Dennis Chege created an article,
Purchasing a Subscription to Activate a Trial Account
Overview This article provides the procedure to purchase a subscription through a reseller in order to activate/convert a trial account to a paid account and also includes the resolution steps for ...
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Dennis Chege created an article,
Deleting Assigned Trial Fax Numbers
Overview Customers may sometimes wish to delete fax numbers that had been assigned to their account during the trial period. Information Requests for fax number deletion should be channeled throu...
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Dennis Chege created an article,
Why does the delivery notification show more pages than what was faxed?
Overview This article explains why users sending an outbound fax may receive a transmission notification email indicating a higher number of pages were delivered compared to the pages in the fax at...
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Dennis Chege created an article,
"Error Code 3119" When Sending an Outbound Fax
Overview Some outbound fax requests can be successfully accepted by FaxMaker Online for delivery and shortly thereafter a failure notification is emailed to the sender with the following error code...
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Dennis Chege created an article,
Cancel Button Does not Work on iOS Mobile App
Overview GFI FaxMaker Online Mobile App users are unable to Cancel the 'New Fax' screen when using the iOS application. When an iOS user opens a new message and then taps the "Cancel" button in the...
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Dennis Chege created an article,
Setting User Passwords after the Set Password Link Expires
Overview Newly created FaxMaker Online users that are allowed to send and receive faxes are usually notified via a welcome email that they can use the GFI FaxMaker Online service. This welcome emai...
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Dennis Chege created an article,
"403-AccountManagementWebservicesSoapBindingResponseHTTP" Error
Overview GFI FaxMaker Online Mobile App users are unable to login to the mobile app and are presented with the following error message when they attempt to log in: Attention - 403 AccountManagement...