Your FaxMaker Online subscription/bundle with Allscripts is about to expire and you would like to renew it. You want to know what happens to the existing credit in your FaxMaker Online account and how to renew without the Allscripts bundle since you no longer need the Allscripts bundle.
The unutilized credit in your account will be carried over and get added to your new balance after purchasing a new FaxMaker Online bundle.
In case of any pricing queries related to the renewal without the Allscripts bundle, it is recommended to reach out to the Sales team.
Standard FaxMaker Online customers must purchase through a GFI Reseller, while Allscripts customers have the option to renew from the FaxMaker Online portal itself.
If you are switching to a monthly subscription, then you can contact the GFI Sales team for a quote. It would then be passed along to the Sales Order Processing (SOP) team to process the renewal.
If you are changing to an annual subscription, reach out to a reseller.