FaxMaker Online Administrators may be unable to log in to the Administrator Portal and instead get this error when they attempt to sign in:
Account credit limit reached. Renew.
This error indicates that the account is locked because of an insufficient credit balance.
In order for Administrators to be able to successfully log in to FaxMaker Online after their account is locked due to insufficient balance, it is necessary to add credits by purchasing a new subscription.
To resolve this problem, review the solution section on the 'Account is locked or Invalid' Error article for information on a related error that will be encountered by the end-users due to the insufficient balance scenario.
Confirm that administrators can now log on to the FaxMaker Online Administrator Portal after the account has been unlocked and adequately funded by purchasing a suitable subscription plan.