Overview
This article provides the procedure for removing currently assigned fax numbers from the fax pool belonging to a GFI FaxMaker Online subscription. This is done to reduce the number of active fax numbers for an account.
Information
To reduce the number of Fax Numbers you currently have, you can Contact GFI Sales to renew the numbers you want to retain and provide a list of the numbers you no longer need. The Sales Team will then send the numbers to be removed to the carrier to have them removed.
The Fax Pool Overview widget in the GFI FaxMaker Online Administrator Portal displays the fax numbers available in your account, grouped by location. Click a location to monitor and manage the availability and assignment of fax numbers.
Follow these steps to monitor and manage the assignment of fax numbers:
- Login to GFI FaxMaker Online Administrator Portal.
- The Fax Pool Overview widget shows a list of locations in which you have at least one number. Click any row to show the list of numbers in that location.
- The widget shows if each fax number is assigned to a user or not. Click the
icon for a list of available actions explained in the table below:
Action Description Unassign number... Remove the fax number assignment from the current user. The number becomes available to be assigned to a new user. Assign now... Assign fax number to a user. In the next screen select a user from the drop-down list and click Assign. Then, click Save on the user's page screen. This option is only available for unassigned numbers. Go to User page... Go to the page of the user to see and edit details.
- Click < BACK or refresh the page to return to the Fax Pool Overview.