Overview
If you have a service that is not responding or showing pending in Windows services that you are unable to stop, use the following directions to force the service to stop.
Process
To stop a non-responsive service:
- Click the Start menu.
- Click Run or in the search bar type services.msc.
- Press Enter.
- Look for the service and check the Properties and identify its service name.
- Once found, open a command prompt; type
sc queryex [servicename]
- Press Enter.
- Identify the PID.
- In the same command prompt type
taskkill /pid [pid number] /f
- Press Enter.