Overview
Sometimes its noticed that when attaching a document from 3rd party application such as GDrive, and sending a fax, the outbound fax list is not updated/refreshed and remains blank and shows Loading.
Environment
iPhone 7.0.x or later
Resolution
How to Reproduce
- Open GDrive and select a document to attach in FMO.
- The compose screen is displayed with the fax appended; click Send.
- The user is redirected to the outbound faxes filter.
- Notice that sometimes the filter remains blank and shows 'Loading'.
- Switch to a different filter and the list is populated again.
The user must select a different filter such as 'in Progress' and then go back to the 'Outbound faxes' filter.
Required Actions
Escalation