GFI FaxMaker Online Support

Customer Support

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'Transmission Failed' Error Causing Incomplete Fax Pages

Transmission Failed Error when Sending Outbound Fax

Email of Users no Longer in the System are shown in Outbound Email Report

Inbound Faxes Having UnknownCaller as Source

Faxmaker Online Reporting

How to Confirm if a Fax was Delivered

Re-Sending GFI FaxMaker Online Transmission Reports

Changing the Initial and Delivery Notification Email to Another Language

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Using Remaining Credit and Renewing FaxMaker Online Bundle without Allscripts

Problem with FaxMaker Online Subscription Balances

Adding a Date field and various Custom Fields to the Fax Coverpage

Purchasing a Subscription to Activate a Trial Account

Creating Administrators with Full Permissions to Add Departments

"Invalid Cover Page" Error When Sending Fax with Coverpage via API

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Deleting Assigned Trial Fax Numbers

How can I get a Toll-free number for a Trial Account?

Purchased Fax Numbers Missing From Fax Pool

Error when Assigning an Existing Fax Number to a Different User

Obtaining fax numbers in your area code for a Trial Account

Voicemail Message instead of Fax Tone when dialing a Fax number

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Troubleshooting 'Unauthorized sending email address (SPF check failed)' Error in FaxMaker Online

Sending Faxes to FaxMaker Online Numbers doesn't Work

"Error Code 3119" When Sending an Outbound Fax

Cancel Button Does not Work on iOS Mobile App

"403-AccountManagementWebservicesSoapBindingResponseHTTP" Error

Sending Faxes using HTTPS via the FaxMaker Fax Message Form

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Setting User Passwords after the Set Password Link Expires

Does Faxmaker Online support Two Factor Authentication (2FA)?

Sign-in error: "Account credit limit reached. Renew"

FaxMaker Online System Requirements

Accessing Fax History for Expired Trial Accounts

Password Complexity Requirements for FaxMaker Online Portal

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Not Receiving Inbound Faxes

Problem with Receiving Faxes on German Fax Numbers

Is it possible to simultaneously receive faxes through Email and API?

Receiving Faxes from FaxMaker Online

How can Inbound Faxes Be Sent to a Network Folder?

Assigned Number Not Returning a Fax Tone and Unable to Receive Faxes

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Operating Systems Supported by the GFI FaxMaker Online Client and Printer Driver

Why does the delivery notification show more pages than what was faxed?

User Date and Time Settings

Unable to select 'No Fax number Required' when Creating a User

Managing Users through Bulk Export/Import functions

Enabling BitLocker Encryption

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Requests for Customer Service Record (CSR)

Porting Existing Fax Numbers to FaxMaker Online

Service for Number Porting Available for GFI Online Fax Services

Porting Fax Numbers to Another Carrier from FaxMaker Online

Where I can find the Manuals for GFI and Kerio Products?

Simultaneous Faxing

Does Changing Internet Service Provider impact FaxMaker Online Configuration?

Using Billing Code or Commas in the Dial-String Trigger the Message 'Unknown Error'

Configuring GFI Products to Use HTTPS

Having Coverpages with Unique Names Globally in Gfi Faxmaker Online

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GFI Account and License Management

Unable to Access the GFI Training Portal

Editing Account Details

GFI Partner Not For Resale (NFR) Subscription Information

Requesting a New Customer Trial License Key

Converting GFI License to Unlimited

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Viewing Open Tickets in the GFI Support Portal

Accessing the GFI Support Portal From the GFI Accounts Portal

How to use "Forgot my password" link in the GFI Support Portal

Logging in to the GFI Support Portal

Creating Account on GFI Support Portal

Opening a New GFI Support Ticket

Cannot Reset Your Password for the GFI Accounts Portal When Using the Reset Password Link

Changing Customer Login Details in the GFI Accounts Portal

Resetting Your Password to Log Into the GFI Accounts Portal

Logging into the GFI Accounts Portal

Editing a User in the GFI Accounts Portal

Change Primary User or Account Details Account In the GFI Accounts Portal

Removing a User in the GFI Accounts Portal

How to Remove Group Membership From a User

Group Membership in the GFI Accounts Portal and Retrieving Licensing Information

How to Add a User in the GFI Accounts Portal

Finding Authorized GFI Resellers and Distributors

Contacting GFI Sales

Unable to Renew Your GFI License

Customer Impersonation done by GFI Support Agents

GFI Licensing Related Issues

Account Information Not Correct in License or Subscription

Unable to Activate a Product in GFI Unlimited Subscription

Upgrading License Keys for GFI Products

Unable to View Customer's License From Reseller Account in the GFI Accounts Portal

How to Access the GFI Training Portal

Combining Information from Multiple Accounts into One in the GFI Accounts Portal